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Both individual contributors and leaders continue to be under considerable pressure, navigating a fast-moving, changing environment. Anything from communication breakdown and unclear expectations to increasing workloads can create conflict in the workplace. Often, people lack the skills and confidence to address it, leaving a troublesome gap between voice and action that when left unresolved can disengage workers, increase turnover, and hinder business performance. But managing conflict is an essential aspect of leadership, ensuring teams work together to achieve common goals.

Join us for this interactive webinar as we discuss:

– How conflict is handled in the workplace

– The role of leaders in fostering healthy conflict

– The importance of NOT avoiding difficult conversations

Whether it’s discussing a sensitive issue, resolving a conflict, or delivering tough feedback, this webinar will provide you with the tools you need to communicate with confidence and professionalism. 

Our thanks to Dale Carnegie for hosting the webinar, and to the NSW Division Council for arranging the event.

Please use the following link to register for this online event: 

https://www.dalecarnegietraining.com.au/aicla-webinar

AICLA CPD: 1 Point

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