LA News

Welcome to LA News, which turns 200 today, with the first edition being produced in January 2003 and leading with a report from the then-President, Mark Godfrey from New Zealand. Mark reported on the challenges facing loss adjusters, which he saw as an opportunity, not a threat. With rapid [...]

August is a very busy time of year for AICLA, with Division AGMs taking place across Australia, New Zealand and Asia. Congratulations to all Division Chairs who have been re-elected and a warm welcome to Dylan Maguire, the newly elected Division Chair for South Australia. Our thanks go to [...]

Another month passes and we are still in the midst of a pandemic, which is creating havoc throughout the world, with a humanitarian crisis and business disruptions due to border controls and lockdowns preventing people from going about their daily lives. The International Division Chairman, Andrew Khoo, reports that [...]

Unfortunately, across the world we continue to grapple with the disruptive and deadly impact of Covid-19. Australians are facing snap lockdowns in place across various states due to the influx of the more infectious Delta strain. This has a significant impact upon the ability to travel and for adjusters [...]

The past two Directors’ Meetings were held virtually due to the ongoing pandemic. I am pleased to advise that on 26 and 27 May we conducted a Directors’ Meeting and Education Meeting, with some attendees in person. Due to travel restrictions and snap lockdowns a number of Directors attended [...]

Recently, Tony Libke, AICLA CEO and I held meetings in Sydney with insurance industry organisations. Included was NIBA, where we discussed with Dallas Booth a variety of topics of mutual interest, including Hayne Royal Commission legislative reforms, licensing requirements, the decision in the UK in relation to Covid BI [...]

The hot topic surrounding the profession and that of the industry is in relation to the licensing requirements for Representatives, Authorised Representatives and other parties who are subject to dealing with insurance claims and other insurance services. AICLA has engaged DLA Piper Lawyers to assist in the delivery of guidelines [...]

Welcome to 2021, the year which was hoped would be a new beginning and a world free of the global pandemic that has had such an adverse effect on the globe. Unfortunately, whilst we are still in the midst of these troubled times it is pleasing to see that vaccines [...]

It is safe to say that the 2020 has been a year like no other. The global pandemic, COVID -19, has continued to wreak havoc across the world which has had a significant impact on the insurance and loss adjusting industries. Countries in lockdown, the lack of international travel [...]

The Bill following the Hayne Royal Commission recommendations into misconduct in the financial services sector in Australia was introduced to Parliament on 12 November, with a variety of impacts set to be imposed upon the insurance industry in respect of claims handling and settlements. Although the accompanying Regulations are [...]

It is an honour and privilege to be elected as the President of AICLA. Thirty years ago, when I inadvertently stumbled into the insurance industry, I had never heard of a loss adjuster or knew of the profession. Since my humble beginnings back in Leeds, England...

As I come to the end of my term as President, I am acutely aware of my feelings of humility and gratitude, and I am filled with pride that I was able to serve my profession in this role. The last two years seem to have passed more quickly [...]

The Hayne Royal Commission report into misconduct in the financial services sector in Australia had a profound impact, with widespread acknowledgement that significant industry reforms were required. Amongst the HRC recommendations was 4.8, that the Government remove the exemption for the handling and settlement of insurance claims from the definition [...]

We continue to be confronted with some worrying times during the current COVID-19 pandemic. When we heard of the first few cases of the novel coronavirus in Australia in January 2020, we were optimistic that it would not have such a devastating effect on our lives...

Covid-19 has been well contained in New Zealand, Australia and most Asian countries, however it continues to be a major health threat in a number of countries including India, Indonesia, European countries, USA and Brazil. The challenge for countries that have fared well to date, as they begin to [...]

As we navigate through these never before encountered times and hope that we will never be here again, it is clear that New Zealand, Australia and Asian countries have, to date, more effectively contained the spread of Covid-19 than Europe, USA and South America. The medical crisis has paralysed [...]