LA News

Dear Member, The emerging market in insurance is cyber security. As computer processes, cloud computing and the internet of things (IOT) continue to change our lives, it's certain that insurers will offer expanded protections against these new classes of risk. The question is our sector moving fast enough to develop [...]

Dear Member, As the newly elected President of AICLA, a brief background about me. I have been an AICLA Board member since 1999, having held board roles as Division Chairman (WA) and International Development Director since its inception in 2004. I am humbled and overwhelmed by the endorsement by the [...]

This is my last newsletter as President and caps the end of a very successful month. The highlight was the AICLA/ANZIIF Sydney Claims Convention, which had approximately 300 people in attendance.  I particularly enjoyed being able to present Haryo Suseno, Melanie Richardson and Paul McConnell their awards for outstanding academic [...]

I have recently been reflecting on the role of the loss adjuster; the independent (?) and impartial (?) facilitator of the claim, sitting between the insurer and the insured. Are we independent and are we impartial?  Leaving aside the legal distinction of independence and who pays our fees, I think [...]

Dear Member, One of the interesting parts of being President is setting the question for the Carey Bird Scholarship and then being on the marking panel for the submitted essays. This year we had a record nine entries. As you may recall, Carey Bird was a loss adjuster working in [...]

Dear member, It is pleasing to open my newsletter this month by telling you that we received nine entries into the Carey Bird scholarship essay.  That is a record number of entries and, I like to think, is an encouraging sign for members’ willingness to undertake research and better [...]

Dear Member, April and May are probably the busiest months for AICLA. Last month I discussed the Asian Claims Convention held in April, and the subsequent visit to various centres in Asia to meet with members. Both activities were very successful and it was pleasing to be able to [...]

Dear Member, Although most of us travel in our jobs, some locally, some regionally and some farther afield; one of the great privileges of being President of AICLA is the chance to travel and meet members. April is the busiest month for AICLA as it brings together both the Asian [...]

Dear Member, All of the health and safety legislation, practices and training can’t help us in the event of something entirely out of left field, as the earthquake in February 2011 in Christchurch was. As most of you will know, Carey Bird lost his life in that earthquake - now [...]

Dear Member, A number of the articles I write discuss education and the work that AICLA does on its education pathway and its conferences. I was recently provided with a document from the 1st Loss Assessors Convention held in Melbourne by the Loss Assessors Council of Australia in November 1967 [...]

Dear Member, Some of us are lucky - I started my holiday today. Some of us are less lucky - I only have 8 working days to go and I am back at work. This has been a busy year for AICLA with conferences, education changes and contract renewals. It [...]

Dear Member, It is now just over three weeks to Christmas. This may be a scary thought to some, wondering where all of the time has gone; it was only 11 months ago that we were starting the year. Along with the headlong rush to Christmas is the headlong rush [...]

Dear Member, We recently held an AICLA board meeting in Brisbane. These are an important, if boring to an outsider, part of the life of any organisation; setting policy and ensuring that the direction of the organisation is on the right path. Part of the day is the report back [...]

Dear Member, One of the centre-pieces of the AICLA calendar is the AICLA/ANZIIF Sydney Claims Convention, this year held on 21 September. The day before the convention we held the Trainee Adjusters’ Workshop, which featured about 30 delegates who heard presentations on a range of fundamental skills, such as scopes [...]

Dear Member, Although New Zealand and Australia are quiet at the moment in relation to new claims from Tropical Cyclones, we are still dealing with the aftermath of Cyclones Debbie & Cook, and winter storms. Parts of Asia have just been hit by back to back storms, with Typhoon Hato [...]

Dear Member, Over recent months I have attended a few different events and one of the topics for discussion has been technology, and what the future looks like for loss adjusting. If I had the answer I’d be an expensive consultant and not a loss adjuster, but there have been [...]