As I come to the end of my term as President, I am acutely aware of my feelings of humility and gratitude, and I am filled with pride that I was able to serve my profession in this role. The last two years seem to have passed more quickly [...]
The Hayne Royal Commission report into misconduct in the financial services sector in Australia had a profound impact, with widespread acknowledgement that significant industry reforms were required. Amongst the HRC recommendations was 4.8, that the Government remove the exemption for the handling and settlement of insurance claims from the definition [...]
We continue to be confronted with some worrying times during the current COVID-19 pandemic. When we heard of the first few cases of the novel coronavirus in Australia in January 2020, we were optimistic that it would not have such a devastating effect on our lives...
Covid-19 has been well contained in New Zealand, Australia and most Asian countries, however it continues to be a major health threat in a number of countries including India, Indonesia, European countries, USA and Brazil. The challenge for countries that have fared well to date, as they begin to [...]
As we navigate through these never before encountered times and hope that we will never be here again, it is clear that New Zealand, Australia and Asian countries have, to date, more effectively contained the spread of Covid-19 than Europe, USA and South America. The medical crisis has paralysed [...]
COVID 19 is a worldwide health crisis and has led to widespread community hardship and economic challenges for businesses across the world. The insurance sector is monitoring and adjusting its operations by incorporating flexible working conditions and encouraging employees to work from home (WFH)...
No one predicted four weeks ago that we would be in the midst of a pandemic. Every day the number of infected and dying people around the world rises and there seems to be no end in sight. What started as an outbreak in Wuhan province in December 2019 [...]
It has been a devastating summer to date in Australia, with unprecedented bushfires burning uncontrolled for a sustained period in many States. Data available from the Insurance Council of Australia indicates insurance losses are in excess of $2 billion, with over 23,000 claims lodged to date. There has been [...]
Unlike last year when the claims environment was relatively benign, we end 2019 with some major storms in NSW and QLD and unprecedented fires in almost all states of Australia. From discussions with members in New Zealand and Asia, 2019 has been a relatively quiet year for claims. Nothing [...]
Dear Member, How many of us in the insurance industry said, ‘I am going to be a loss adjuster when I grow up’? In fact, how many of us knew what a loss adjuster did? How may Career Councillors in schools and colleagues even know anything about the insurance jobs [...]