AICLA x Dale Carnegie Webinar
May 27 @ 12:00 pm - 1:00 pm
Join this practical webinar presented by the AICLA NSW & ACT Division in collaboration with Dale Carnegie, open to all industry professionals.
Communicating Effectively in High-Pressure Situations
Loss adjusting is challenging on a good day – layer in tight deadlines, distressed clients, and constant difficult conversations, and the way we communicate (with others and ourselves) becomes critical. This session explores the small but powerful shifts in language and daily habits that support wellbeing and strengthen professional relationships.
You’ll learn how to disagree without damaging trust, recognise early signs of stress and burnout, and understand how subtle wording choices can influence outcomes. You’ll walk away with practical tools to manage pressure, communicate effectively when stakes are high, and build habits that keep both you and those around you steady – because how we treat each other at work is never just about work.
AICLA CPD: 1 Point
Register now via the below link to secure your spot!