Dear Member,

We come to the end of another year and find ourselves reflecting on the last 12 months.

AICLA has had a busy year with conferences, workshops, various division run education programs and networking events. We agreed to a new long-term delivery agreement with our education partner ANZIIF for the skills unit based Diploma of Loss Adjusting. There was also strong support at the October AGM for the Constitution change regarding membership eligibility. Membership is at a record level and financially, the institute is well placed.

In comparison to previous years, the claims environment has been relatively benign in 2018, with no major events or catastrophes. This may be the calm before the storm with severe weather on the East Coast of Australia over the past few days. From a claims industry perspective, we all hope that 2019 will be a busier year for members.

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